Revista Multidisciplinaria Perspectivas Investigativas
Multidisciplinary Journal Investigative Perspectives
Vol. 4(3), 34-47, 2024
https://doi.org/10.62574/rmpi.v4i3.219
34
Teacher's role in creating inclusive environments
Rol del docente en la creación de entornos inclusivos
Marcia Adriana Vera-Rivera
marciaa.vera@educacion.gob.ec
Ministerio de Educación. Zona 4, Distrito 13D02 Manta, Manabí Ecuador
https://orcid.org/0009-0006-8574-3955
María Obdulia Rizzo-Andrade
maria.rizzo@educacion.gob.ec
Ministerio de Educación. Zona 4, Distrito 13D02 Manta, Manabí Ecuador
https://orcid.org/0009-0004-3145-8783
Patricio Francisco Ferrin-Vera
patricio.ferrin@educacion.gob.ec
Ministerio de Educación. Zona 4, Distrito 13D02 Manta, Manabí Ecuador
https://orcid.org/0009-0006-3590-2970
Hilda Etelvina Zambrano-Figueroa
etelvina.zambrano@educacion.gob.ec
Ministerio de Educación, Zona 4, Distrito 23D01, Santo Domingo, Santo domingo de los
Tsáchilas, Ecuador
https://orcid.org/0000-0001-7023-2374
ABSTRACT
Inclusive education is an essential educational pillar. The research objective is to analyse the
role of the teacher in the creation of inclusive environments with special emphasis on the
identification of the necessary competences and pedagogical strategies that allow the
development of an equitable and accessible education. This study is framed in a descriptive
documentary type research in a population composed of 30 scientific articles. The creation of
inclusive educational environments requires not only the implementation of adaptive
pedagogical strategies, but also the development of seven key teaching competences. The
effective use of ICT for inclusion, effective classroom climate management, pedagogical
leadership and authority, an inclusive and reflective attitude, the ability to collaborate and work
in teams, the design of inclusive pedagogical strategies, and sensitivity and empathy towards
diversity.
Descriptors: inclusive education; ability grouping; teaching technique (Source: UNESCO
Thesaurus). RESUMEN
La educación inclusiva se erige como un pilar esencial educativo. Se presenta el objetivo de
investigación configurado en analizar el rol del docente en la creación de entornos inclusivos
con especial énfasis en la identificación de las competencias necesarias y las estrategias
pedagógicas que permiten el desarrollo de una educación equitativa y accesible. Este estudio
se enmarca en una investigación descriptiva de tipo documental en una población compuesta
por 30 artículos científicos. La creación de entornos inclusivos en el ámbito educativo requiere
no solo la implementación de estrategias pedagógicas adaptativas, sino también el desarrollo
de siete competencias docentes clave. El uso eficaz de las TIC para la inclusión, la gestión
efectiva del clima en el aula, el liderazgo pedagógico y la autoridad, una actitud inclusiva y
reflexiva, la capacidad para colaborar y trabajar en equipo, el diseño de estrategias
pedagógicas inclusivas, y la sensibilidad y empatía hacia la diversidad.
Descriptores: educación inclusiva; agrupamiento por aptitudes; técnica didáctica. (Fuente:
Tesauro UNESCO).
Received: 28/05/2024. Revised: 05/06/2024. Approved: 07/06/2024. Published: 01/07/2024.
Research articles section
Revista Multidisciplinaria Perspectivas Investigativas
Multidisciplinary Journal Investigative Perspectives
Vol. 4(3), 34-47, 2024
Rol del docente en la creación de entornos inclusivos
Teacher's role in creating inclusive environments
Marcia Adriana Vera-Rivera
María Obdulia Rizzo-Andrade
Patricio Francisco Ferrin-Vera
Hilda Etelvina Zambrano-Figueroa
34
INTRODUCTION
Inclusive education is now an essential pillar of education systems globally, promoting equal
access to quality education for all students, regardless of their abilities, cultural backgrounds or
special needs. This educational approach is not only limited to providing access to content but
seeks to transform the classroom into a space in which each student can fully participate and
develop their academic and personal potential. In this sense, the role of teachers is crucial, as
their ability to implement inclusive strategies and use information and communication
technologies (ICT) effectively has a direct impact on the creation of accessible and adaptive
learning environments (Álvarez et al., 2024; Bagon et al., 2018).
The incorporation of ICT in inclusive education has revolutionised the possibilities for
personalisation and differentiation in the teaching-learning process. Tools such as virtual
platforms, adaptive educational software and accessible digital resources have enabled
teachers to design learning experiences that cater to the diverse abilities and styles of students
(Chua & Bong, 2022; Delgado-Ramírez et al., 2021). However, effective use of these
technologies requires teachers to develop a set of specific competencies that enable them to
manage increasingly complex and diverse learning environments (Herrera et al., 2018; Keiler,
2018). This includes the ability to create collaborative activities, manage the emotional climate
of the classroom and promote an inclusive and respectful environment (Dulfer et al., 2024;
Hertz-Lazarowitz, 2008).
Recent research has highlighted that in order to achieve the goals of inclusive education, it is
essential that teachers receive ongoing training that enables them not only to integrate ICT into
their practices, but also to critically reflect on their role in promoting equity and active
participation of all learners (Livingston, 2016; Duk et al., 2021). Teaching competences are not
limited to the use of technological tools, but also encompass the development of skills in
adaptive formative assessment, the promotion of a sense of ownership among students and the
ability to design activities that foster autonomy and meaningful learning (Mejía-Caguana et al.,
2023; Fonseca-Montoya et al., 2020).
The analysis of the teacher's role in creating inclusive environments must also consider how the
educator's attitudes and values influence the implementation of inclusive strategies. Teachers'
willingness to embrace diversity, to value individual differences and to adapt their teaching
methods according to the specific needs of their students is crucial to ensure effective inclusion
(González-Rojas & Triana-Fierro, 2018). In this way, teaching competences are not only built on
technical skills, but also on a reflective attitude committed to educational equity.
In accordance with the above, the research objective is to analyse the role of teachers in the
creation of inclusive environments with special emphasis on the identification of the necessary
competences and pedagogical strategies that enable the development of equitable and
accessible education.
METHOD
This study is framed in a descriptive documentary research, focused on the review and analysis
of a population of 30 scientific articles selected for their relevance in the field of inclusive
education and the use of information and communication technologies (ICT). The articles were
extracted from specialised academic databases, following inclusion criteria such as the focus on
pedagogical strategies and teaching competences for the creation of inclusive environments, as
well as their relevance and scientific quality.
The research design was based on a bibliographical approach, which allowed for a critical
review of recent literature. Through the analytical-synthetic method, we proceeded to break
down the contents of the selected articles, classifying the most salient teaching competences
and pedagogical strategies to promote inclusion in the classroom. The technique used was the
content analysis of documents, which allowed us to systematically examine the methodological
Revista Multidisciplinaria Perspectivas Investigativas
Multidisciplinary Journal Investigative Perspectives
Vol. 4(3), 34-47, 2024
Rol del docente en la creación de entornos inclusivos
Teacher's role in creating inclusive environments
Marcia Adriana Vera-Rivera
María Obdulia Rizzo-Andrade
Patricio Francisco Ferrin-Vera
Hilda Etelvina Zambrano-Figueroa
35
approaches and results of the studies in order to extract the most relevant contributions in the
field of inclusive education.
The data obtained were organised into key categories, such as ICT integration, classroom
climate management, pedagogical leadership, and the design of pedagogical strategies
adapted to the diversity of learners. This structure facilitated the synthesis of the information into
abstract tables highlighting key teaching competences and the most effective strategies for
implementing inclusive education. The analysis identified trends and gaps in the literature that
contribute to the development of inclusive and adaptive teaching practices in the current
educational context.
RESULTS
Based on the review of the scientific literature, table 1 is presented, which groups the
documentary themes according to the references that support them:
Table 1. Inclusive education and ICTs.
REFERENCE
CENTRAL SUBJECT OF
STUDY
MAIN CONTRIBUTION
Álvarez et al. (2024)
Virtual reality for teacher training
Virtual reality platform improves
teachers' acceptance of
classroom climate management
Badley (2017)
Teacher authority
Teacher authority is essential in
managing inclusive classrooms
Bagon et al. (2018)
Use of ICTs in inclusive
classrooms
ICT use supports inclusion of
students with special needs
Chowdhary & Sharma (2022)
The role of the teacher in virtual
classrooms
Teachers improve students'
educational skills in virtual
environments
Chua & Bong (2022)
Inclusive education in virtual
classrooms
Inclusive education can be
effectively implemented in virtual
classrooms during pandemics
Delgado-Ramírez et al. (2021)
ICT for sensory disabilities
ICTs support students with
sensory disabilities in inclusive
settings
Duk et al. (2021)
Teacher professional
development for inclusion
Teacher professional
development through
collaborative research promotes
inclusiveness
Dulfer et al. (2024)
Belonging in virtual classrooms
Relationships are key to creating
a sense of belonging in virtual
classrooms.
Revista Multidisciplinaria Perspectivas Investigativas
Multidisciplinary Journal Investigative Perspectives
Vol. 4(3), 34-47, 2024
Rol del docente en la creación de entornos inclusivos
Teacher's role in creating inclusive environments
Marcia Adriana Vera-Rivera
María Obdulia Rizzo-Andrade
Patricio Francisco Ferrin-Vera
Hilda Etelvina Zambrano-Figueroa
36
Esmaeili et al. (2015)
Teacher authority
Teacher authority enhances
inclusive learning
Fernández-Batanero &
Colmenero-Ruiz (2016)
Teacher attitudes towards ICT
Teachers' attitudes towards ICTs
are key to inclusive education
Fonseca-Montoya et al. (2020)
Teacher performance in inclusion
Teacher performance in Ecuador
needs to improve for greater
inclusion
Founes-Méndez et al. (2023)
Teaching competences in
inclusion
Teaching competences are
essential for effective inclusive
education
García-García & López-Azuaga
(2012)
Use of ICT in diversity
ICTs enable diversity to be
addressed in the classroom
González-Rojas & Triana-Fierro
(2018)
Teachers' attitudes towards
inclusion
Positive teacher attitudes are key
to inclusion
Herrera et al. (2018)
Teacher training for inclusion
University teacher training faces
challenges to inclusive education
Hertz-Lazarowitz (2008)
Cooperative pedagogy
Teachers play a key role in
cooperative pedagogy for
inclusion
Keiler (2018)
Teaching roles in student-centred
classrooms
Teachers must adapt their
identity and roles for student-
centred environments.
Laiton-Zarate et al. (2017)
ICT and inclusive education
ICTs are central to teacher
professional development for
inclusion
Laspina-Olmedo & Montero
(2023)
Inclusive teacher competence
Proposed categorisation of
inclusive competences
Livingston (2016)
Teacher training in educational
change
Teacher training is key to tackling
educational change towards
inclusion
Marín-Díaz et al. (2020)
ICT in inclusive education in
Greece
ICTs facilitate educational
inclusion in Greece
Martínez-Sarmiento (2023)
Teachers' perceptions of
inclusion
Mixed teacher perceptions of
inclusion in Ecuador
Revista Multidisciplinaria Perspectivas Investigativas
Multidisciplinary Journal Investigative Perspectives
Vol. 4(3), 34-47, 2024
Rol del docente en la creación de entornos inclusivos
Teacher's role in creating inclusive environments
Marcia Adriana Vera-Rivera
María Obdulia Rizzo-Andrade
Patricio Francisco Ferrin-Vera
Hilda Etelvina Zambrano-Figueroa
37
Martín-González et al. (2017)
Theories on educational inclusion
Various theories support
educational inclusion
Mejía-Caguana et al. (2023)
Inclusive care strategies
Inclusive strategies for university
settings
Montenegro-Conce et al. (2020)
ICT as an inclusive trend
ICTs are a key trend for
educational inclusion
Reyes-Chávez & Prado-
Rodríguez (2020)
ICT in inclusive primary
education
ICTs as an effective tool for
inclusion in primary education
Salifu & Abonyi (2023)
Managing large classes in virtual
environments
Teachers face challenges
managing large virtual
classrooms during pandemic
Sriharan (2020)
Online learning
Strategies for improving
participation in virtual classrooms
Villasmil-Yánez (2021)
Episteme of the subject in ICT-
based learning
Subject-centred approach to
inclusive ICT-based learning
Zhuo & Wang (2023)
Creating dynamic environments
in virtual classrooms
The use of secure and dynamic
virtual classrooms enhances the
learning experience.
Source: Own elaboration.
Based on Table 1, it is shown that inclusive education, driven by the use of information and
communication technologies (ICT), has proven to be a crucial element in the transformation of
the educational environment. The reviewed studies reflect how ICT, combined with the
appropriate training and attitude of teachers, allow building more inclusive and accessible
educational spaces for all students, regardless of their abilities or context (Álvarez et al., 2024;
Badley, 2017; Bagon et al., 2018). First, virtual reality is positioned as an innovative tool for
teacher training, allowing teachers to better manage the classroom climate and respond to the
needs of students with diverse abilities (Álvarez et al., 2024). Teacher authority, on the other
hand, remains a key pillar in creating inclusive environments, as effective leadership facilitates
equitable learning (Esmaeili et al., 2015; Badley, 2017).
The adoption of ICT not only supports the inclusion of students with disabilities, but also
facilitates the management of virtual classrooms, especially in the context of the pandemic.
Virtual environments have accelerated the implementation of inclusive education, allowing
teachers to provide accessible educational experiences from anywhere, highlighting the
importance of a learner-centred approach (Chua & Bong, 2022; Chowdhary & Sharma, 2022).
Furthermore, positive teacher attitudes towards ICT are essential for the success of inclusive
education (Fernández-Batanero & Colmenero-Ruiz, 2016). Teacher training must be
continuously adapted to incorporate these tools and approaches into daily practice (Duk et al.,
2021). In countries such as Ecuador, it has been identified that both professional development
and inclusive competences of teachers need to be strengthened to improve inclusion (Fonseca-
Montoya et al., 2020; Herrera et al., 2018).
Revista Multidisciplinaria Perspectivas Investigativas
Multidisciplinary Journal Investigative Perspectives
Vol. 4(3), 34-47, 2024
Rol del docente en la creación de entornos inclusivos
Teacher's role in creating inclusive environments
Marcia Adriana Vera-Rivera
María Obdulia Rizzo-Andrade
Patricio Francisco Ferrin-Vera
Hilda Etelvina Zambrano-Figueroa
38
Collaborative classroom study and cooperative pedagogy emerge as key methods for fostering
inclusion, as does student-centred teaching (Keiler, 2018; Hertz-Lazarowitz, 2008). These
methodologies allow teachers to adapt their roles to respond more effectively to diversity in the
classroom. Moreover, ICTs are presented not only as support tools, but as catalysts that allow
teachers to develop inclusive competences that go beyond initial training (Laiton-Zarate et al.,
2017; Laspina-Olmedo & Montero, 2023). In the context of higher and primary education, ICT
has proven to be a growing trend that supports the inclusion of students with diverse needs
(Marín-Díaz et al., 2020; Reyes-Chávez & Prado-Rodríguez, 2020). From Greece to Ecuador,
teachers have used ICT to address diversity in the classroom and to foster meaningful change
towards more equitable and accessible education (Martínez-Sarmiento, 2023; González-Rojas
& Triana-Fierro, 2018).
In times of crisis, such as during the COVID-19 pandemic, ICT has made it possible to
effectively manage large and virtual classrooms while maintaining inclusiveness as a central
tenet (Salifu & Abonyi, 2023). In this sense, student engagement and the creation of dynamic
and safe learning environments are essential to ensure that all students benefit equally from
educational opportunities, regardless of the limitations imposed by virtuality (Zhuo & Wang,
2023; Sriharan, 2020). Therefore, the analysis of these studies highlights how ICT
implementation and inclusion-focused teacher training are essential to ensure that educational
environments are more accessible, equitable and effective for all learners. Inclusive education
requires not only technological tools, but also a profound transformation in teachers' attitudes,
competencies and pedagogical practices (Livingston, 2016; Dulfer et al., 2024).
Competences for teachers' role in creating inclusive environments
Within the framework of inclusive education, the role of the teacher has evolved considerably,
requiring the acquisition and strengthening of specific competences that promote inclusion in
various educational contexts. Based on an exhaustive analysis of the scientific literature,
multiple competency dimensions are identified that are indispensable for teachers to be able to
effectively carry out their work in creating inclusive environments, particularly through the use of
information and communication technologies (ICT). These key competences are developed
below with the support of 30 specialised academic references.
1. Competence in the use of ICT for inclusion
ICTs have proven to be fundamental catalysts for educational inclusion, allowing teachers to
design accessible and personalised learning environments. In this sense, (Álvarez et al. 2024)
highlight how virtual reality platforms become an effective pedagogical tool to improve teachers'
competences in classroom climate management, a critical factor in inclusive settings. Similarly,
(Bagon et al. 2018) underline that the use of ICT in inclusive classrooms encourages the
participation of students with special educational needs, enabling equitable access to
knowledge. These technologies not only expand learning opportunities, but also allow for more
individualised attention, as evidenced by (Delgado-Ramirez et al. 2021), who report the success
of ICT in supporting students with sensory disabilities in inclusive settings.
In the context of the pandemic, (Chua & Bong, 2022) note that virtual classrooms have played a
crucial role in inclusive education, providing teachers with the necessary tools to adapt their
teaching strategies to learners with diverse abilities. However, (Chowdhary & Sharma, 2022)
caution that in order to maximise the inclusive potential of ICT, it is essential that teachers
receive solid training to enable them to effectively manage these technological and virtual
environments.
Revista Multidisciplinaria Perspectivas Investigativas
Multidisciplinary Journal Investigative Perspectives
Vol. 4(3), 34-47, 2024
Rol del docente en la creación de entornos inclusivos
Teacher's role in creating inclusive environments
Marcia Adriana Vera-Rivera
María Obdulia Rizzo-Andrade
Patricio Francisco Ferrin-Vera
Hilda Etelvina Zambrano-Figueroa
39
2. Effective classroom climate management
Classroom climate management is an essential competence in creating inclusive environments,
as teachers must be able to create an environment in which all students feel valued and
motivated to participate. According to (Dulfer et al. 2024), interpersonal relationships and a
sense of belonging are key elements in building inclusive classrooms, especially in virtual
environments. Teachers' ability to manage these relationships effectively facilitates the creation
of an environment where differences are recognised and valued. This management is also
strengthened by leadership and pedagogical authority, as evidenced by (Esmaeili et al. 2015).
Well-managed authority on the part of teachers not only contributes to discipline, but also
reinforces an inclusive environment by establishing clear norms of respect and collaboration.
3. Leadership and pedagogical authority
Pedagogical leadership is another crucial aspect of the teacher's role in creating inclusive
environments. Pedagogical authority, far from being a hierarchical imposition, should be
manifested through leadership that fosters empathy and inclusion, allowing students to feel safe
to express their ideas and needs. Likewise, (Badley, 2017) argues that teacher authority is an
indispensable component of maintaining order and promoting equitable learning, especially in
settings that demand inclusive attention. This leadership must be flexible and adaptive, as noted
by (Keiler, 2018), who emphasises the need for teachers to assume multiple roles in student-
centred classrooms. In these contexts, teachers must not only be leaders, but also facilitators,
guides and role models, adjusting their pedagogical practices to the diverse needs of their
students.
4. Inclusive and reflective attitude
Teachers' inclusive attitudes are fundamental to the success of any educational initiative that
seeks to address diversity. Therefore, (González-Rojas & Triana-Fierro, 2018) indicate that
teachers' attitudes towards inclusion are direct predictors of the success of inclusive strategies
in the classroom. These attitudes translate not only into teachers' willingness to implement
inclusive practices, but also into their ability to critically reflect on their own practice and adapt it
to the demands of an ever-changing educational environment (Livingston, 2016). Pedagogical
reflection is therefore a competence that enables teachers to evaluate the effectiveness of their
strategies and make the necessary adjustments to ensure that all learners, regardless of their
abilities, can benefit from an inclusive environment. As suggested by (Laiton-Zarate et al. 2017),
this reflective attitude should be a central component of teacher professional development,
ensuring that teachers not only embrace ICT, but use it in an inclusive and critical way.
5. Collaboration and teamwork
Inclusive education is a collective effort that requires the collaboration of multiple actors, both
inside and outside the classroom. In this regard, (Duk et al. 2021) highlight the importance of
collaborative action research among teachers as an approach to strengthening inclusive
competencies through the sharing of good practice and the creation of pedagogical solutions.
The ability of teachers to work in teams, not only with other teachers but also with specialists
and families, is essential to ensure comprehensive and coordinated care for students with
special educational needs. This collaboration also extends to the educational community as a
whole, as emphasised by (Hertz-Lazarowitz, 2008), who advocates for a cooperative pedagogy
that involves all actors in the educational process in building an inclusive environment.
6. Designing inclusive pedagogical strategies
Inclusive pedagogical design is an indispensable competence in the role of the teacher (Mejía-
Caguana et al. 2023), stating that teachers must be able to plan activities that consider the
Revista Multidisciplinaria Perspectivas Investigativas
Multidisciplinary Journal Investigative Perspectives
Vol. 4(3), 34-47, 2024
Rol del docente en la creación de entornos inclusivos
Teacher's role in creating inclusive environments
Marcia Adriana Vera-Rivera
María Obdulia Rizzo-Andrade
Patricio Francisco Ferrin-Vera
Hilda Etelvina Zambrano-Figueroa
40
abilities, learning styles and individual needs of each student. This includes differentiating
teaching, adapting teaching materials and using accessible resources, such as ICT, that
facilitate the participation of all students. Consequently, (Laspina-Olmedo & Montero, 2023) add
that inclusive competences must be supported by a robust theoretical framework that enables
teachers to categorise and implement pedagogical strategies based on the diversity of their
student body. This competence is articulated with the ability of teachers to continuously reflect
and adapt their strategies according to the emerging needs of their students.
7. Sensitivity and empathy for diversity
Teacher sensitivity and empathy towards diversity in the classroom are competences that
underlie all other competences (Keiler, 2018), arguing that empathy enables teachers to
connect with their students on a personal level, understanding their challenges and adapting
their pedagogical practices to respond to them effectively. This sensitivity is not only limited to
direct interaction with students, but is also reflected in the way teachers design their lessons
and create an environment in which differences are seen as opportunities for collective learning.
Accordingly, creating inclusive environments requires teachers to develop a set of interrelated
competences that enable them to effectively manage ICT, lead the classroom with pedagogical
authority, collaborate with other educational actors and design inclusive pedagogical strategies.
These competencies, based on an inclusive and reflective attitude, enable teachers to respond
proactively to diversity and ensure that all students have equal opportunities for academic
success (Reyes-Chávez & Prado-Rodríguez, 2020; Zhuo & Wang, 2023).
Strategies and Competencies for Creating Inclusive Environments
Creating inclusive learning environments requires the implementation of pedagogical strategies
that ensure the equal participation of all learners, regardless of their abilities, background or
context. These strategies, which include the use of information and communication technologies
(ICT), effective classroom climate management and the promotion of collaborative activities,
need to be supported by specific teaching competences. In addition to mastering technological
tools, educators must develop skills in adaptive formative assessment, the design of inclusive
strategies, and the ability to foster a sense of belonging in their students. In this way, teachers
can not only respond to the diverse needs of learners, but also actively contribute to the
creation of inclusive learning environments where every learner can thrive and participate fully
in the educational process. See Table 2.
Table 2. Strategies and competencies for creating inclusive environments.
STRATEGY
DESCRIPTION
IMPACT ON THE
INCLUSIVE
ENVIRONMENT
RELEVANT
TEACHING
COMPETENCE
Using ICTs for
Differentiation in
Education
The integration of
information and
communication
technologies (ICT) in
the classroom allows
teachers to customise
activities according to
the needs of each
student. The use of
interactive platforms,
accessible digital
resources and adapted
educational software
facilitates the
It promotes equitable
access to knowledge,
eliminating barriers to
learning for students
with disabilities or
special educational
needs, and encourages
students' autonomy in
the learning process.
Competence in the Use
of ICT for Inclusion: The
teacher must be
proficient in the use of
ICT to personalise
learning according to
individual needs.
Revista Multidisciplinaria Perspectivas Investigativas
Multidisciplinary Journal Investigative Perspectives
Vol. 4(3), 34-47, 2024
Rol del docente en la creación de entornos inclusivos
Teacher's role in creating inclusive environments
Marcia Adriana Vera-Rivera
María Obdulia Rizzo-Andrade
Patricio Francisco Ferrin-Vera
Hilda Etelvina Zambrano-Figueroa
41
participation of students
with diverse abilities.
Designing Collaborative
Activities
Planning group
activities and
collaborative projects
encourages interaction
between students of
different abilities and
backgrounds. These
activities should be
carefully structured to
ensure the equal
participation of all group
members, with roles
adapted to their
individual abilities.
It strengthens social
skills and empathy
among students, while
reducing isolation for
those with special
needs, fostering an
environment of
cooperation and mutual
respect.
Collaboration and
Teamwork: The teacher
should develop the
ability to organise and
coordinate collaborative
activities that promote
the equal participation
of all students.
Positive Classroom
Climate Management
Implement classroom
management based on
positive discipline, with
a focus on mutual
respect and peaceful
conflict resolution. This
includes creating clear
rules and promoting an
emotionally supportive
environment where
students feel valued
and respected for their
contributions.
It creates an
environment where
students feel safe to
participate without fear
of judgement, which
increases their
confidence and
willingness to learn in
an inclusive
environment.
Effective Classroom
Climate Management:
The teacher must
acquire classroom
management skills
based on positive
discipline and mutual
respect to create a safe
and emotionally
supportive environment.
Continuous Training in
Inclusion and ICT
Teachers need to
participate in ongoing
training that enables
them to develop
inclusive competences,
with a focus on the
effective use of ICT and
the application of
adaptive
methodologies.
Updating on
technological tools and
inclusive pedagogical
strategies is essential to
keep up with the needs
of the modern
classroom.
It enhances the
teacher's ability to adapt
to the diversity of
learners and maximises
the use of inclusive
educational resources,
resulting in more
effective teaching and
the creation of learning
environments
accessible to all.
Inclusive and Reflective
Attitude: Teachers must
be committed to
continuous professional
development, reflecting
on their practice and
updating themselves on
the competences
needed for inclusive
teaching.
Adapted Formative
Evaluation
Assessment should be
continuous,
personalised and
adapted to the needs of
each student, using
formative assessment
techniques. This
involves the use of a
It ensures that all
students can show their
progress without being
constrained by
traditional methods of
assessment, allowing a
better understanding of
their abilities and a
Designing Inclusive
Pedagogical Strategies:
The teacher must be
competent in creating
adapted assessment
methods that reflect the
abilities and learning
Revista Multidisciplinaria Perspectivas Investigativas
Multidisciplinary Journal Investigative Perspectives
Vol. 4(3), 34-47, 2024
Rol del docente en la creación de entornos inclusivos
Teacher's role in creating inclusive environments
Marcia Adriana Vera-Rivera
María Obdulia Rizzo-Andrade
Patricio Francisco Ferrin-Vera
Hilda Etelvina Zambrano-Figueroa
42
variety of tools, such as
digital quizzes,
presentations and oral
assessments, so that
students can
demonstrate their
knowledge in different
ways.
continuous adjustment
of pedagogical
strategies.
styles of each student.
Fostering a Sense of
Belonging
Develop activities and
projects that integrate
students' experiences
and cultures, promoting
respect for diversity.
Incorporating themes
that reflect the realities
of all students
reinforces a sense of
inclusion and belonging,
especially for those
from marginalised
communities or with
disabilities.
It strengthens students'
self-esteem and sense
of belonging by
recognising and valuing
their cultural and
personal backgrounds,
which contributes to a
more equitable and
accessible educational
experience.
Sensitivity and Empathy
for Diversity: The
teacher must be able to
value and respect the
cultural and personal
diversity of students,
adapting educational
content to promote
inclusion.
Adaptation of
Educational Materials
Ensure that materials
used in class are
accessible to all
students, including
those with physical,
sensory or cognitive
disabilities. This
includes the availability
of alternative formats,
such as audiobooks,
subtitles, Braille
printouts or easy-to-
read software.
It increases students'
access to educational
content, ensuring that
all can participate
equally and access
information effectively
according to their
abilities.
Competence in the Use
of ICT for Inclusion: The
teacher must be able to
identify and use
educational resources
accessible to all
learners, including
those with disabilities.
Promoting Student
Autonomy
Encourage autonomy in
learners by assigning
responsibility and
decision-making in their
own learning. This can
be achieved through
self-assessment, choice
of projects and personal
goal-setting, tailored to
each student's
individual capabilities.
It develops self-
management and
empowerment skills in
students, enabling them
to take an active role in
their learning process,
which prepares them to
be autonomous and
responsible citizens in
an inclusive
environment.
Leadership and
Pedagogical Authority:
The teacher must be
able to guide students
towards self-
management,
delegating
responsibilities and
encouraging
autonomous decision-
making in their learning
process.
Source: Own elaboration.
Table 2 provides a detailed overview of the actions that teachers should implement to ensure
that their classrooms are inclusive and accessible spaces for all learners. Each strategy is
closely linked to a specific teaching competence which, together, allow the educator not only to
implement inclusive methodologies, but also to adapt to the diversity that characterises
Revista Multidisciplinaria Perspectivas Investigativas
Multidisciplinary Journal Investigative Perspectives
Vol. 4(3), 34-47, 2024
Rol del docente en la creación de entornos inclusivos
Teacher's role in creating inclusive environments
Marcia Adriana Vera-Rivera
María Obdulia Rizzo-Andrade
Patricio Francisco Ferrin-Vera
Hilda Etelvina Zambrano-Figueroa
43
contemporary educational environments. As for the use of ICT, it stands out as a key tool for
teaching differentiation, allowing teachers to customise activities according to students'
individual abilities. However, for this strategy to be effective, teachers must develop a solid
competence in the use of ICT, which will allow them to integrate accessible resources adapted
to the specific needs of their students.
Positive classroom climate management is another crucial strategy for inclusion, as it fosters an
atmosphere of respect and emotional support where all students feel valued. To implement this
strategy, the teacher must be competent in effective classroom management, based on positive
discipline and the establishment of clear rules that encourage equitable participation. Therefore,
continuous teacher training on inclusion issues and the design of adaptive pedagogical
strategies strengthen the capacity of educators to respond to the changes and challenges faced
by their students. This not only improves students' academic performance, but also strengthens
their self-esteem and sense of belonging, which are key factors in an inclusive environment.
In summary, Table 2 not only identifies the strategies necessary for the creation of inclusive
settings, but also underlines the importance of teachers acquiring and developing specific
competences that enable them to implement these strategies successfully. This demonstrates
that inclusion is not only a question of methodologies, but also of continuous teacher training
and development, ensuring that each learner receives an education tailored to their individual
needs and specific contexts.
CONCLUSION
Creating inclusive environments in education requires not only the implementation of adaptive
pedagogical strategies, but also the development of seven key teaching competences. Effective
use of ICT for inclusion, effective classroom climate management, pedagogical leadership and
authority, an inclusive and reflective attitude, the ability to collaborate and work in teams, the
design of inclusive pedagogical strategies, and sensitivity and empathy towards diversity are
fundamental to ensuring the equitable participation of all students. These competences enable
teachers to personalise learning, foster an atmosphere of respect and belonging, and promote
student autonomy. Therefore, continuous and reflective teacher education becomes an
essential component to address current challenges and build a truly inclusive, equitable and
quality education for all.
Authors' contribution
Marcia Adriana Vera-Rivera led the conceptual development of the article, the literature review
and initial drafting, while María Obdulia Rizzo-Andrade participated in the research design,
data collection and qualitative analysis. Patricio Francisco Ferrin-Vera coordinated the team,
validated the results and supervised the statistical analysis, contributing his experience in
inclusive education policies. Hilda Etelvina Zambrano-Figueroa was in charge of the synthesis
of the data, contributed to the writing of the discussion and ensured the correctness of the
academic style. All authors made substantive and original contributions to ensure the scientific
quality of the manuscript.
FUNDING
Non-monetary
CONFLICT OF INTEREST
There is no conflict of interest with persons or institutions involved in research.
ACKNOWLEDGEMENTS
To teachers working for inclusive quality education.
Revista Multidisciplinaria Perspectivas Investigativas
Multidisciplinary Journal Investigative Perspectives
Vol. 4(3), 34-47, 2024
Rol del docente en la creación de entornos inclusivos
Teacher's role in creating inclusive environments
Marcia Adriana Vera-Rivera
María Obdulia Rizzo-Andrade
Patricio Francisco Ferrin-Vera
Hilda Etelvina Zambrano-Figueroa
44
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